We certainly hope management has had a chance to pontificate on what customer service is all about over the last few months. We've pointed out some basics on what needs to be done to run a decent service business.
We've also pointed out some glaring errors and shortfalls in how OHM is run.
There is certainly nowhere to go but up.
Given some recent reports filtering in which are about to become public. We will let the boating public judge for themselves.
Looking forward to summer.
John Boater
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